Modern Slavery Statement

Illustration of a company commitment to zero tolerance for modern slaveryThis Modern Slavery Statement sets out our zero-tolerance policy toward forced labour, human trafficking, debt bondage, child labour, and any form of modern slavery within our operations and supply chain. We are committed to acting ethically and with integrity in all business relationships, and we expect the same standards from every supplier, contractor, and business partner. Our approach is grounded in respect for human rights and in the belief that everyone deserves to work freely, safely, and with dignity.

We maintain clear internal controls to identify, prevent, and address risks associated with the Modern Slavery Statement framework. This includes risk-based due diligence during supplier onboarding, contractual commitments requiring compliance with labour laws, and periodic assessments of high-risk categories. Where concerns arise, we investigate promptly and take appropriate action, which may include corrective plans, suspension of orders, or termination of the relationship if remediation is not possible.

Our governance model supports accountability at every level. Senior leadership reviews slavery and trafficking risks as part of broader ethical sourcing oversight, while operational teams are responsible for implementing controls in daily practice. Training is provided to relevant staff so they can recognize warning signs, understand escalation procedures, and reinforce our commitment to a responsible and transparent supply chain.

Supplier Audits and Risk Management

Supplier audit process reviewing labour compliance and workplace conditionsSupplier audits are a key part of our modern slavery statement commitments. We conduct routine and targeted audits based on risk factors such as geography, sector, labour model, and past performance. Audits may include document reviews, worker interviews, site inspections, and checks for indicators such as withheld wages, restriction of movement, or unsafe working conditions. Where non-compliance is identified, we require remediation and monitor progress closely.

In addition to audits, we expect suppliers to maintain robust labour standards across their own subcontractors and raw material sources. Our supplier code of conduct reinforces expectations on recruitment practices, working hours, retention of identity documents, age verification, and freedom of association. We also encourage suppliers to adopt their own internal reporting mechanisms and to cascade these expectations throughout their operations.

To strengthen prevention, we integrate human rights considerations into procurement decisions and performance reviews. This means that ethical conduct is not treated as a separate issue, but as a core business requirement. We continually refine our controls using lessons learned from audits, industry developments, and changes in legal or regulatory expectations.

Reporting Channels and Escalation

Anonymous reporting channels for raising modern slavery concernsWe provide multiple reporting channels so concerns about modern slavery can be raised safely and promptly. These channels are designed to allow employees, workers, suppliers, and other stakeholders to report suspicions in good faith without fear of retaliation. Reports are handled confidentially where possible, investigated fairly, and escalated according to severity and urgency.

Our reporting process supports early intervention. When a concern is identified, it is reviewed by the appropriate compliance or governance lead, and if needed, escalated to senior management for action. We treat allegations seriously and seek to protect vulnerable individuals by coordinating with relevant internal teams and, where appropriate, external specialists. Protection from retaliation is a fundamental principle in our reporting approach.

Awareness of reporting options is reinforced through training, policy communication, and supplier engagement. We believe that clear, trusted channels are essential to uncover hidden risks and to ensure that anyone who sees or suspects abuse has a practical route to speak up.

Annual Review and Continuous Improvement

Annual review of modern slavery controls and policy effectivenessOur modern slavery policy and this statement are reviewed annually to ensure they remain effective, current, and aligned with best practice. The annual review considers audit findings, risk assessments, reported concerns, remediation outcomes, training completion, and changes in the operating environment. Findings are used to update procedures, strengthen oversight, and improve supplier engagement.

We recognize that combating modern slavery requires continuous improvement. For that reason, we regularly assess whether our controls are proportionate to the risks we face and whether additional measures are needed in vulnerable areas. This may include deeper supplier mapping, enhanced due diligence, more frequent audits, or targeted training for higher-risk functions.

Ongoing commitment to human rights and ethical supply chainsWe remain committed to embedding respect for human rights throughout our business and supply chain. By sustaining a firm zero-tolerance stance, strengthening supplier audits, maintaining accessible reporting channels, and completing an annual review, we aim to reduce the risk of exploitation and uphold a responsible standard of conduct in all our activities.

Kingston Carpet Cleaners

A Modern Slavery Statement outlining zero tolerance, supplier audits, reporting channels, and annual review to prevent exploitation across operations and supply chain.

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What Our Customers Say

Excellent on Google
4.9 (10)

Impressive service from beginning to end. Quick responses, friendly communication, and genuine attentiveness throughout. I was pleasantly surprised with the final result. They paid close attention to every detail and delivered a thorough deep clean. I'll definitely book you again.

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A

Fantastic job by the team! They were professional, worked fast, and showed great manners. Our home was left in perfect order. We recommend them 100%.

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E

Absolutely fantastic service! Kingston Carpet Cleaners handled our end of tenancy clean flawlessly, taking a huge weight off our shoulders during the move. The place was spotless and the price was great. We'll definitely be returning customers!

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Superb work every visit! Kingston Upholstery Cleaning ServiceKingston's cleaning service keeps me happy.

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E

Your cleaners performed a fantastic job on my hallway, living room, and stairs. Every blemish was removed--my carpet looks just like the day it was installed.

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K

I had a wonderful experience with Kingston Carpet Cleaners. Communication was smooth and quick, and everyone I interacted with was extremely friendly. The pricing was great, and the cleaner was punctual, efficient, and a delight to have in my home.

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A

To prepare our home for sale, we had a deep cleaning service. The cleaner was incredibly hardworking and left every surface spotless.

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S

I'm so happy with the way KingstonCarpetCleaners cleaned my house--everything feels new and bright! Their professional attitude and precision were outstanding. I'll return to them for future services.

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S

Very pleased with Kingston Cleaning Agency's service. Used for end of tenancy cleaning twice; got full deposits back each time. Prompt arrival and efficient, friendly cleaner finished quickly.

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D

I can't believe the difference Kingston Cleaning Agency made. The quality and detail in their work is unmatched. My house is spotless and smells amazing.

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